While the specific features that different platforms provide are somewhat tangible, there are other areas to consider that may or may not be directly related to the platform itself. These additional aspects are very important. With many platforms providing the same functionality and capabilities, it is often the case that these additional aspects will determine which provider you will go with.
These additional aspects include:
- Overall cost and/or cost per attendee
- Technical support & customer service
- Onboarding & training
- User friendly
- Community
- Post event analytics and data support
- Experience and proven use cases
- Support with additional event marketing