Knowledge Base

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Knowledge Base

Tips and Tutorials

How to...

Tips and Tutorials

All the knowledge and know-how for utilizing our virtual platform for any type of event.

Technical Requirements

System Requirements

How to...

How to log into the KEG virtual events platform backend.

How do I recover a lost password?

How can I change my platform account password.

How to add meeting slots for representatives

How to remove individual meeting time slots

How to view the results of my polls or surveys?

How to set up a poll or survey

How to add webinars to your virtual booth?

How to add programs to my account?

How to select which representative for the front of your booth

How to add staff members to your account

How to change or delete media content

How to add documents to your booth

How to add videos to your booth

How to add an image to your account

How to upload content to your Media Gallery

How to update your basic institute information.

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Understanding the platform

The Institution Dashboard

Previewing your virtual booth

Virtual Booth Overview

Examples of the polls and surveys

Can I change the order that different polls appear?

Webinars and the Match Technology

Programs and the Match Technology

Can I view all my teams meeting invitations?

Questionnaire Examples

Representatives & the Match Technology

Can I Upload Multiple Images to my Virtual Booth?

Enable Auto Enrolled Attendee

Additional Stand Settings

Can multiple people use the same company administrator login?

What are the different roles within the KEG virtual events platform?

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